Health care is undergoing many fundamental changes that affect the way organizations recruit and hire. These changes are driven by several phenomenons, including industry consolidation, evolving insurance practices and the rise of for-profit hospitals. Another major factor affecting the state of health care today is an aging employee population — specifically one-third of U.S. nurses are over the age of 50, according to a 2013 report by the U.S. Department of Health and Human Services Health Resources and Services Administration. As a result, human resources leaders in the health care field are identifying and integrating new programs and technologies to help them match the best candidates to the right jobs.
Staff shortages are a disadvantage for today’s health care organizations
According to an article on fiercehealthcare.com, health care is experiencing a model shift from fee-for-service to value-based. Because of this shift, patients play more of a customer role than ever before, which means staff shortages can be a competitive disadvantage for health care organizations.
New York-based North Shore-Long Island Jewish Health System is a prime example. It is the nation’s 14th-largest health system, employing more than 54,000 people. Elaine Page, chief talent officer at North Shore, reports that the organization receives more than 15,000 job applications a month, creating a complex hiring environment. North Shore now employs analytics technology to process the applications efficiently and determine the best possible candidate-position match. Recruitment needs are not limited to clinicians, especially as patient convenience becomes a competitive requirement. Filling non-clinician, service-oriented positions, such as front-desk workers, meeters and greeters, and patient transporters, has also become a focused effort.
If you’re interested in pursuing a career in health care administration, now is a great time to get started by earning your master’s degree. Spring Arbor University offers a dual MSN/MBA degree with a Human Resource Development concentration.
The need for qualified professionals who offer compassion and dedication to patients as well as an understanding of the increasingly complex health-care environment is growing, making now the best time to take the next step toward a fulfilling career in health care administration.